HOW TO RETRIEVE YOUR 2GO PASSWORD FREE OF CHARGE

When you register for 2go, you are not given the opportunity to choose a password of your choice. After registering with your phone number, your 2go username (chosen by you) and your password (generated by 2go) are both sent to your phone number via sms. Although, you are given the privilege to change the default password to any thing that suits you, many people don't usually bother about doing that and it increases the probability of them forgetting easily. So, my advice to you is to change your password to something you can always remember in order to reduce the risk of forgetting.
If eventually you forget your password, you have the privilege of recovering it, but it attracts a fee of N30. But I am going to show you how to retrieve your password free of charge using the new forget password feature on 2go's official website. It's a faster way of getting back your forgotten password. Here is it in a few simple steps.

visit 2go.com.ng on your computer or mobile phone

on the country list select kenya as your country

Select English as your language.

click on the Get Helplink then

select the I forgot my password/PIN option.
You will be prompted to provide your mobile phone number, enter it in International format, e.g. If your phone number is 080354... Enter it as 23480354... Then click on the Proceed button.
An SMS containing your 2go username and password will be sent to your phone.


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